Help Center

When a buyer pays, funds are held with Moolre, a Bank of Ghana licensed payment provider, and are not released to the seller until the buyer confirms they've received the item and the 1-hour reporting window has passed. This protects both sides, sellers know a real payment is committed, and buyers aren't sending cash into a WhatsApp chat with no recourse.

GrabAm supports MTN Mobile Money, Telecel Cash, and AT Money through our payments partner Moolre. GhQR is planned but not yet available.

Open the app, tap 'List & Sell', add at least 2 photos, set your price, pickup address and pickup times, and choose whether it's negotiable. You need a verified email to sell.

Yes. Buyers can send an offer, and sellers can accept, decline, or counter all inside the in-app chat.

Don't confirm delivery. Use the in-app dispute/report option instead this keeps the payment held while the issue is reviewed rather than releasing them to the seller.

No. GrabAm started as a campus marketplace but is now open to the general public across Ghana, with university tags available as an optional filter.

Once a buyer confirms delivery and the 1-hour reporting window passes, the payment is released to the seller's mobile money account. If the buyer goes quiet, the order confirms itself 5 days after the seller confirms the handover.

No. Buyers and sellers communicate through in-app chat. See our Privacy Policy for details on what we collect and how it's used.